Store Policies

Returns & Exchanges

Unfortunately, due to the nature of our products, we do not accept returns or exchanges. However, if for any reason you are dissatisfied with your purchase, please contact us.

Shipping

When placing an order through our website, you are responsible for ensuring the address is correct, complete, and the delivery area is secure. Once USPS or UPS marks your order as delivered, we are no longer able to control what happens to your package.

If your package is undelivered through fault of our own, and we've deemed the order as lost, we will send a replacement order. 

Order Modifications/Additions/Cancellations

We are able to make modifications/additions/cancellations to your order up until the point that the order has been fulfilled. We will always try to combine shipping, but may send an invoice for any additional shipping incurred as the result of any order modifications. Cancellations will incur a 5% transaction fee to cover payment processing, with the remaining only being sent to the original form of payment. 

Sales

All sales end on the end date listed in our marketing materials, in US Central time. Occasionally, we will extend the sale time by a few hours to accommodate other time zones, but this is not a guarantee.

If you make a purchase up to 48 hours before a sale begins, for an item in that sale, please contact us. You will be given a price adjustment for the difference you would have saved, payable as either a refund or store credit, at our sole discretion.

Privacy Policy

We will never share or sell any of your personal information, including name, phone number, address, email, or any other information collected during the checkout process. We believe strongly in anonymity, and will never discuss your order history with anyone.

Loyalty Program

As our Loyalty Program is managed through a third party app, we are not responsible for lost rewards. This includes, but is not limited to, points lost from unredeemed coupon codes, lost account access, the unanticipated ending of the program, or any other reasons out of our control. We strongly suggest not saving up rewards and using them soon after earning them as to reduce this risk.